Keep customers informed. Drive repeat purchases by up to 32%.
Create unique brand moments across more than 10 valuable touchpoints. SendNet's tracking and returns portal lets you define and manage the entire post-purchase journey — from fulfillment updates to delivery and returns.
Join 500+ companies already growing
“I'm very happy with SendNet right now. The Customer Portal looks fantastic and has substantially lowered our marketing costs. Huge thanks to our Account Manager for the time he spent today going through all the details in the live tracking and returns portal.”
Store the
'Where is my order?' enquiries by
Cut up to 70% of WISMO enquiries by keeping customers informed. SendNet's live tracking updates and branded notifications create a seamless post-purchase experience across more than 10 valuable touchpoints — from our emails (with an 89% open rate) to your own Klaviyo flows.
Turn returns into retention
Save up to 15 minutes of support time per return while offering an effortless, branded experience. SendNet's returns portal lets customers help themselves easily, while you gain insight, lower costs and retain revenue.
Everyone at SendNet is a genuinely smart, passionate and driven professional. You feel it in the communication, but also in every process and in the software
From shipped to bought again — and again
Turn every customer portal page into a revenue opportunity. Increase reorder rates by up to 32% with smart upsell tools — from personalised product recommendations to marketing banners and content. Then dive into the engagement data to refine performance and drive retention.
Create a brand experience worth coming back to
Make every touchpoint feel unmistakably yours. SendNet's editor lets you bring your customer portal and post-purchase emails fully into your brand's identity — from fonts and colours to visuals and voice.
Finally, an operations platform built for your ambitions
Fulfillment
SendNet stores, picks and packs, and hands orders over for delivery.
Delivery
Guarantee 1-2 day delivery across Europe with our multi-carrier solution.
Delivery Promise
Trust us to bring your goods to the warehouse and save time and money.
Custom Packaging
Create a memorable unboxing experience to increase customer retention.
European Expansion
Store your inventory in our network of fulfillment centers to scale in Europe's key markets.
